Selling: Pro Kennex Extreme IB & Xpress Titanium Crushing Power Racquets W Case Our business hours M-F 8:30 AM - 4:00 PM (Mountain Time). We ship Monday thru Friday. In most instances we ship within 24 hours of payment. If payment is received after 12pm (EST) on Friday we will ship on Monday. Payment must be received within 3 days of auction/purchase. Please contact us through ebay messaging. We try to respond within 24 hours of your question during normal business hours M-F. Please contact me if there is a problem, before leaving feedback. Most problems can be resolved. We pride ourselves on customer service and your complete satisfaction. Great customer service is the foundation of our business.